Taft-Hartley / Multi-Employer

Taft-Hartley Multi-Employer Online Communications Solutions

Today’s multi-employer funds increasingly operate in a space of dramatic change. Economic stresses, political shifts and changing realities of multi-employer benefits often require timely and precise communications with members. The quality of benefits can be improved by streamlining member support 24 hours a day on a web site that never sleeps. Polar Design’s multi-employer web design services provides exactly that, and the benefits are innumerable:

Fund staff time use their limited time to address members’ most pressing issues (the web site handles the rest).
Funds can manage costs in important ways by reducing the cost of postage and handling, or the cost of customer service
Funds improve financial performance with improved collections from delinquent employers – this is possible with up to date reporting and other tools.

Publicly Accessible Informational Benefit Websites

These are designed to educate members about their benefits, these solutions range from straightforward, publicly accessible web sites like www.mlbf.org or www.oe3trustfunds.org that describe benefits, to e-mail newsletter that keep members up to date with changes to their benefits.

Benefits Summaries
Benefits News and Updates
Summary Plan Descriptions (SPDs)
Fund Contact Information
Online Forms
Frequently Asked Questions (FAQs)
… and much more

Secure Member Benefits Portals

Secure Informational areas of our clients’ web sites provide members secure access to personal benefit information. Polar Design custom tailors each site to reflect the unique rules and regulations governing eligibility and benefit levels, organizing often disparate data in to a robust, meaningful presentation.

Healthcare Eligibility
Healthcare Claims
Pension Credits
Pension Calculators
Annuity Account Balances
Vacation Credit
Beneficiary Information
… and much more

Transactional Websites

Transactional websites allow members to keep the fund office updated on contact information or beneficiaries, make COBRA or other payments, or make benefits elections. They can also allow employers to remit contribution payments, view amounts outstanding, and other permit the fund office to manage what employers and fund members see.

Claims Allocation / Election
Update Member Information
Healthcare Coverage Selection
Beneficiaries
Pension Settlements and Claims Allocation, arising due to
– Bankruptcies
– Mergers or Acquisitions
– Pension Changes
… and much more

Educational / E-Learning Websites

Educational web sites are as simple as interactive “life events” pages that instruct members what steps they should take to retain benefits when key events such as marriage or disability occur in their lives. They can also include multimedia training, whether distributed by DVD or on a web site, that provide members with a better understanding of how their benefits work, or assist with public outreach and member training.